Crisis Intervention & Deescalation

Supporting someone in crisis can be one of the most meaningful, and challenging, aspects of peer support. This course equips you with the practical skills to recognize when a peer may be in crisis, respond with empathy, and help guide them toward safety and stability.

This course awards 1 CEU upon successful completion.

In every crisis, there's a moment where understanding can make all the difference.

Why should I take this course?

This course will equip you with essential tools and knowledge to effectively support peers experiencing emotional distress or crisis. You'll learn how to recognize early warning signs, respond calmly, and apply deescalation strategies that promote safety, trust, and recovery. These skills are valuable in peer support, enhancing your ability to create supportive, trauma-informed environments where individuals feel seen and heard. 

By completing this course, you'll strengthen your confidence and crisis response skills, and also safeguard your own well-being, allowing you to make a meaningful and sustainable difference in the lives of others. 
Learn how to spot a crisis

Recognize the signs of crisis and understand the difference between crisis and emergency

Gain effective deescalation strategies

Explore trauma-responsive communication to help peers regain calm and control

Develop self-care strategies to prevent burnout

Learn how to maintain your wellness and boundaries to keep doing the work you love